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TO 300 Business Information Systems 2024 Winter B: #8 RPA

Information resources for the Statements of Work (SOW)

RPA - Core Resources

Further Research - Publication databases

Suggested search strategies

Use Advanced Search

  • "robotic process automation"   (select Abstract or full text)
  • food (select Abstract or full text) [try other terms: manufacturing, accounting, "human resources" workers)


RPA - Selecting Vendors

Search Gartner and Forrester for the following reports and additional information.  Type: robotic process automation

  • Gartner. Magic Quadrant for Robotic Process Automation Software. July 25, 2022
  • Gartner. Critical Capabilities for Robotic Process Automation. Aug 15, 2022
  • Gartner. Hype Cycle for HR Technology, 2023. July 21, 2023
  • Forrester. The Robotic Process Automation Landscape, Q3 2022. Overview of 29 providers. July 29, 2022
  • Forrester. Ignore The AI Hype to Select the Right Robotic Process Automation Tool. Aug 26, 2020

RPA Implementation

Gartner: Quick Answer: How to Choose the Right Use Cases for Robotic Process Automation. Oct 26, 2022

Gartner: Peer Insights "Lessons Learned"; Implementing Robotic Process Automation Software. Jan 31, 2022

Forrester. Random Acts of Automation: 10 Pitfalls to Avoid. Aug 22, 2022