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Canvas at Ross: Canvas Help & Support

Using Canvas, the University's Learning Management System

Ross Canvas Sessions

Canvas Support at Ross

The Canvas Suport Team at Ross (RossCanvas@umich.edu) is here to help you with the transition to Canvas and general site help and support. 

  • Virginia Balan - 764-2317
  • ​Debie Gurkin - 647-0923
  • ​Emily Schlaack​ - 763-7765
  • Jennifer Zimmer - 764-6845

Contact us for:

  • Consultation on Canvas vs. CTools

  • Basic Training, Site Setup and Content Migration

  • Best Practices

  • Troubleshooting

Canvas Support on Campus

ITS Service Center

Call 734-764-HELP (4357) or email 4HELP@umich.edu.
Staff are available Mon-Thurs, 7:00 a.m.-7:00 p.m., Fri, 7:00 a.m.-6:00 p.m., and Sun, 2:00-7:00 p.m. 
 

Canvas Support: 

24/7/365 support available
Support via phone (844-329-3130), live chat, email, and through the Canvas help menu (upper-right corner of the screen)

Canvas Training

Canvas Online Training & Help

Includes how-to videos, instructor and student guides, and other information to get you started.

 

Canvas In Person Training Sessions

Workshop schedule from Teaching Technology Collaborative (TTC)

 

Canvas Overview Video - Faculty (Links to an external site.) (2 min)

Canvas Documentation

Canvas Online Documentation

Online documentation for students, instructors and system support. Maintained and updated by Canvas.

Canvas Community Help

Canvas Community

Forum for Canvas users to post issues, find solutions and share knowledge about working with Canvas.