Kresge Research Guides: TO 300 Business Information Systems 2025 Winter A: #5 RPA

Robot Process Automation (RPA): Background

ABI/INFORM Collection
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"robotic process automation" (select Abstract or full text)
food (select Abstract or full text) [try other terms: manufacturing, accounting, "human resources" workers)

Search IT advisory firms Gartner and Forrester for the following reports and additional information. Type: robotic process automation

Gartner
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Forrester. Will RPAQ Platforms Remain Relevant? AI Agents May Hold the Answer. April 26, 2024
Forrester. Automation Builders, Beware! Don't Repeat the RPA Mistakes with Agentic Automation. Jun 20, 2024

Search Gartner or Forrester for the following reports:

Gartner: Quick Answer: How to Choose the Right Use Cases for Robotic Process Automation. Oct 26, 2022
Gartner: Peer Insights "Lessons Learned"; Implementing Robotic Process Automation Software. Jan 31, 2022
Forrester. Random Acts of Automation: 10 Pitfalls to Avoid. Aug 22, 2022

Corey Seeman (cseeman@umich.edu)